Each project is different, and requires different settings. Our pricing is based on quantity of images as well as shape and materials we have to work with. We will provide you with a detailed quote for each project.
We accept all major credit cards, PayPal and payment by check. We use PayPal invoicing, with a project reference number for each order.
We offer volume discounts based on product type. It is easier for us to set up and take pictures of similar objects in one setting, and we pass the cost savings on to you. Please contact us with detailed questions including volume and type of product.
You don’t need to be near us. Products can be shipped to us from anywhere in the world, and we accept them daily.
We take good care of your product, and you will receive them back in the same condition. We only ask you to pay shipping to us and return shipping as well. Some clients do not want their products back, so we either donate them to charity or dispose of them if they cannot be donate. We only ship products back to locations in the United States.
Typical lead times are between 1-2 weeks, depending on our backlog. Certain times of the year are busier than others, so please contact us for details. Sophisticated editing or large quantities can sometimes take longer.
If we did not deliver the images which were agreed upon in our quote, we will re-shoot them at no additional cost. However, if it is something outside of the original scope, we will provide you with an additional quote for that work.
All final photos will be available in our private cloud storage, which you can access from anywhere on-line. They will be password protected and available for one month. All images come with high resolution of 300 DPI in JPEG format, and measure 3000 x 3000 pixels.
Once you receive and accept the images, they become your property. You can distribute or sell them to anyone. We do not put any restrictions on the use of the delivered photos.